Click the drop down list next to COM Port Number: and choose a COM Port below the number 10 that is not in use.Open the Device Manager, go to Ports (COM & LPT) and right click on the listing for the USB programming cable.Assign another COM Port to the USB programming cable. If the COM port assigned to the programming cable is NOT listed as available, go to Step 4.If the COM port assigned to the programming cable is listed as active and available, choose it and skip to Step 5.Verify the correct COM Port is recognized and listed as active in the programming software. Note the number of the COM port assigned to your cable.If you are running Microsoft Windows, go the the Device Manager and click on Ports (COM & LPT).Verify the COM Port number assigned to your programming cable. If programming cable is not installed correctly, re-install the cable driver.If using our programming cable and it is installed correctly, proceed to Step 2.Verify the programming cable is installed correctly. Here are the steps to troubleshoot if the does not recognize the COM Port or the purchased from. It may even be quick and easy to resolve. It could be anything.īefore you pack up all the new stuff and send it back to the dealer, find out what the real problem is. There are several devices in the mix and multiple connections here, plus an entire computer system.
When you run the program, the software can't seem to find the radio. You plugged in the programming cable, downloaded the driver, set up the software, and connected the cable the radio to program it. You've just received your two way radio, taken it out of the package, and now you want to get it operational. We include two different versions of the software. We also include firmware updates for box Vertex Standard VX-261 and Vertex Standard VX-264. Vertex Standard CE-150 is programming software for the Vertex Standard VX-261 and Vertex Standard VX-264 analogue two way radios from Vertex Standard.